Shipping Policy
Shipping Policy
Thank you for shopping with Orren. We are committed to delivering your order quickly, safely, and reliably. Please review our shipping terms below.
1. Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
2. Shipping Rates & Delivery Times
We offer the following shipping options:
Shipping Method | Estimated Delivery | Cost |
---|---|---|
Standard Shipping | 3–7 business days | Free |
Expedited Shipping | 1–3 business days | 20 Euro |
International Shipping | 7–14 business days | Calculated at checkout |
Please note that delivery times are estimates and may vary depending on your location and courier service.
3. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your package directly from your account or through the link provided.
4. International Shipping
We ship worldwide. Please note:
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Customers are responsible for customs fees, duties, and taxes in their destination country.
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Delivery times may vary based on customs clearance.
5. Shipping Delays
While we aim to deliver your products on time, delays can occasionally occur due to high demand, weather, or courier issues. We appreciate your patience and will work with you to resolve any concerns.
6. Incorrect Address / Delivery Issues
Please ensure all shipping information is accurate. Orren is not responsible for packages delivered to incorrect or incomplete addresses. If a package is returned to us, we will contact you to arrange reshipment (additional shipping charges may apply).
7. Questions or Concerns?
We're here to help! If you have any questions about your order or shipping status, please contact us:
📧 Email: help@orren.shop